Find Reliable Heater Maintenance near Raleigh, NC

Find Reliable Heater Maintenance near Raleigh, NC


In Raleigh, NC, where winters can be quite cold, finding a reliable heater maintenance professional is imperative. Hiring the correct contractor can save you money in the long run by improving energy efficiency and avoiding costly repairs. Most importantly, it can keep you comfortable during the winter. There are many options, so it is important to know how to find reliable experts.

Verify Legitimacy of Licenses, Insurance and Certifications

Make sure the heater contractor you are considering has all the necessary credentials to work in North Carolina before you legally hire them. If a contractor’s license is current, it means they have met the education and experience requirements set forth by the state. Also, make sure they have liability insurance in case something happens while they are working on your property. You should verify their credentials by requesting documents and contacting licensing agencies. Any reputable contractor will happily provide you with the paperwork proving their qualifications.

Look Online at Reviews and Testimonials

You’ll learn a lot about a contractor’s reliability by reading online reviews and testimonials. Google, Yelp, and Angie’s List are just a few review websites where customers can leave feedback about a business’s reliability, quality of service, and overall experience. Although it is impossible to please every customer, it is safe to assume that a contractor with a history of satisfied customers will continue to provide excellent service.

Get Recommendations From Friends, Neighbors and Family

If you know someone who has just had their furnace serviced, ask them for a referral. Their first-hand knowledge of topics such as service quality and pricing is valuable. Most people find that the opinions of those they know and trust are more credible than those of random reviewers found online.

Find a Contractor Who Has Relevant Experience

Whether you have a boiler, heat pump, or furnace, choosing a professional who specializes in your system model is essential. Expert service providers better understand typical problems and how to fix them about your make and model.

Ask About Warranties

Before you decide, ask the contractor about the warranties they provide for their services and the parts they install. A reliable contractor takes care of the quality of his work when he offers a guarantee on his services. Knowing the terms of the warranty can save you quite a bit of money if problems arise after a heater maintenance visit.

Get Quotes and Compare Them

After you have a list of options, request quotes from prospective contractors. If a potential contractor gives quotes that are significantly lower than the market average, this should raise red flags as they may represent low quality products or services. Make sure any quote you receive describes the maintenance services in detail and includes any guarantees or warranties provided by the contractor.

Focus on Customer Service and Response Time

Another way to tell how a contractor will treat you as a customer is by looking at their customer service model. When you first contact them, notice how quickly they respond. A reliable contractor will respond promptly to questions and problems. You may want to set up a service call or consultation to get a feel for their professionalism and communication approach. If the contractor shows great care and consideration during these meetings, they will likely continue to do so when working on your heater.

Visit their Website and Social Media Pages

A contractor’s online presence, including their website and social media accounts, tells you a lot about the reliability and quality of their work. Try to find contractors with easy-to-navigate websites that clearly state their products, credentials, and how to contact them. Look at their finished projects on social media to get a feel for the quality of their work. Interacting with their posts is a great way to find out how they handle customer inquiries and complaints.

Get Reference From Local Home Improvement Companies

Ask around local hardware stores, appliance stores, and renovation companies for recommendations for reliable heater maintenance companies. You can usually find reliable contractors through these companies because they have long-standing relationships with them.

Custom Air Inc. is the place to call when you need heater maintenance in Raleigh. We also offer duct services, UV lights, air handlers, packaged HVAC systems, geothermal HVAC, crawl space encapsulation, and more. Call us now to schedule heater maintenance for your home.

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